Politica di sostenibilità

1. Commitment to sustainability

Store management is committed to promoting sustainable development through responsible environmental, social and economic practices.

We recognise the importance of reducing the environmental impact of our activities and contributing to a more conscious and lasting consumption model, in compliance with current Italian legislation.

2. Materials and product selection

In the selection of furniture products, particular attention is paid to the quality, durability and safety of the materials used.

We favour the use of resistant materials and solutions designed to ensure a long product life, helping to reduce waste and limit the frequent replacement of items.

Whenever possible, we collaborate with suppliers who adopt responsible production processes that comply with applicable environmental standards.

3. Packaging and logistics

We are committed to optimising packaging to reduce material consumption and limit waste.

Packaging is designed to adequately protect products during transport, reducing the risk of damage and consequent unnecessary returns.

Efficient logistics management helps reduce transport-related emissions.

4. Social responsibility and working conditions

We promote ethical and responsible practices along the supply chain.

We collaborate with partners who respect labour, safety and fundamental human rights regulations, in compliance with applicable legislation.

We do not tolerate exploitative practices or working conditions that do not comply with legal standards.

5. Returns management and waste reduction

In the event of a return, the customer can exercise their right within 15 days of receiving the order.

The return label is included in the package upon delivery (the customer receives the shipping label for the return directly in the package).

Once the returned product has been received and verified, the refund will be processed within 2–3 business days.

Through careful verification of returned products, we promote, where possible, the reintroduction of suitable items into the sales cycle, helping to reduce waste.

The customer can request cancellation of the order within a maximum of 24 hours from purchase, provided that the order has not yet been shipped.

6. Continuous improvement

The sustainability policy is periodically reviewed in order to identify new opportunities for improvement and adaptation to regulatory and technological developments.

We are committed to promoting transparency and accountability in our activities, encouraging sustainability-oriented behaviours both internally and towards business partners.